Agentic AI

AI that finishes the work, not just the conversation.

We build AI agents that handle real jobs inside your business — reviewing cases, triaging tickets, running the process your team repeats every day — and hand off to a person only when it matters.

Live in
6–14 weeks
Runs in
your cloud
You own
the code and the data

Is this you?

Operations lead

“Half my team does the same 12-step process across six tools, every day.”

The agent runs the playbook, writes back to your systems, and escalates the genuinely odd ones.

Founder / CEO

“We demoed an AI feature. Customers loved it. Engineering says it can’t ship.”

You get a version that has tests, limits, and a paper trail — the parts a demo skips.

Product head

“Customers want self-serve outcomes, not a chatbot that says “let me connect you”.”

An agent that completes the journey — in your app, your chat tool or over email — with a measured success rate.

Risk & compliance

“Auditors want to know what the AI did, why, and whether a human signed off.”

Every action is recorded and replayable, every rule is written down, every escalation is yours to define.

What changes

01

Your analysts read every case, in order, all day.

They read the one in ten that needs a human. The rest is done, logged, and checkable.

02

“What did the AI do?” is a shrug.

Every step is recorded. You can replay any decision and show it to an auditor.

03

Each new workflow is a new project.

The same agent learns a new job in weeks, not quarters.

What you get

An agent that finishes the job

Multi-step work, done end to end, that picks up where it left off if something fails mid-way.

It uses your tools, and only those

Connected to the systems you already run, with per-tool permissions and limits you set.

It remembers what matters

Context across sessions, kept separate per customer, forgotten when it should be.

A quality bar you can see

Continuous checks against real examples; every change is measured before it reaches a customer.

Rules that hold

Refuse, redact or hand to a person — the same rule everywhere, written down.

A record you can prove

Every plan, action and decision logged and replayable. Built to pass audits.

How it goes

01
Wk 1–2

Discovery

We map one high-value workflow end to end and agree, in writing, what “good” looks like.

You get
Process map
Definition of good
Risk list
02
Wk 3–6

Pilot

A working agent against real examples. Connected, guarded, logged. Your team uses it; customers don’t yet.

You get
Agent v1 in your cloud
Test set
Pilot console
03
Wk 7–10

Hardening

We try to break it. Fixes become automatic checks so it can’t regress.

You get
Break report
Automated checks
Runbook
04
Wk 11+

Live and handover

Phased rollout with a kill switch. Your team takes the wheel; we stay on call.

You get
Live deployment
Monitoring
What-next list

Pilots run ₹35–80L over 6–10 weeks. Going live is scoped separately once the pilot lands. Stop, ship or extend at the end of every phase.

FAQ

Questions we get on the first call

Got any questions?

Ask — a founder reads every message.

Contact us
Will it run on our systems or yours?

Yours. It’s deployed in your cloud account with your access controls. We never become something you can’t replace.

What does it cost?

A pilot typically runs ₹35–80L over 6–10 weeks depending on how many systems it touches and what compliance you need. Going live is scoped after the pilot.

What stops it from making things up or doing the wrong thing?

Three things: it can only call tools you’ve allowed, every change is tested against real examples before it ships, and every action is logged so we can find and fix a bad decision fast.

What about customer data and privacy?

Personal data is detected and masked before it reaches a model, each customer’s context is isolated, and our model contracts forbid training on your data. Data residency is designed in on day one.

Can our team take it over?

That’s the plan. Every engagement ends with tests, a runbook and a paired handover. Most clients keep a small retainer for new capabilities only.

Which AI model do you use?

Whichever fits, and you can switch. We start with the strongest general model for reasoning and cheaper ones for routing, then tune per job.

For your engineering teamarchitecture · stack · how we run it
Lane 01 · Ingress

Chat, web, API, voice, or a scheduled trigger. The agent meets the user where they already are.

Lane 02 · Orchestration

Plan → Act → Reflect loop. Resumable, observable, model-agnostic. The brain of the agent.

Lane 03 · Capability

Tools, memory, model gateway. Versioned, permissioned, and instrumented down to the call site.

Lane 04 · Audit & Eval

Append-only trace ledger and continuous eval harness. Trust is something the system can prove.

Models & Reasoning
Claude (primary)GPT-4oLlama 3.xOpen-weight self-hostBedrockVertex AI
Orchestration
LangGraphMCPInngestTemporalCustom DAG
Memory & Retrieval
Postgres + pgvectorPineconeWeaviateRedisOpenSearch
Eval & Observability
LangfuseBraintrustOpenTelemetryDatadogCustom rubrics
Guardrails & Safety
NeMo GuardrailsCustom policy DSLPII detectionOutput validators
Deploy
Your VPC (AWS · GCP · Azure)KubernetesCloudflare WorkersServerless
Currently taking on Q4 builds

Have an intelligent system to build?

Tell us about the messy bit — the legacy system, the model that won’t behave, the workflow no one wants to own. We’ll come back with a discovery plan inside two business days.

Response within 48h · hello@highpixel.in